Thank you for choosing our website. The following is our shopping policy, which aims to provide you with a clear and convenient shopping experience.

1. Order processing and shipping

We promise to process your order within 24 hours after placing it and ship it within 48 hours. After shipment, you will receive an email containing logistics information. You can check the status of your package at any time through the link or tracking number in the email. We cooperate with many well-known logistics companies to ensure that your order can be delivered safely and quickly.

2. Return and exchange of goods

We understand that you may encounter some problems during your shopping process, so we offer a 30-day no-reason return and exchange service. If you are not satisfied with the purchased goods, as long as they have not been worn, washed, damaged and the labels are intact, you can apply for a return or exchange within 30 days of receiving the goods. Please ensure that the product packaging is intact and all accessories are complete. When returning or exchanging goods, please contact our customer service team. They will provide you with a detailed return or exchange process and address.

3. Size and color

We offer detailed size charts and product images to help you choose the right size and color. If you have any questions about the size or color, you can contact our customer service team at any time. We will do our best to assist you. If you need to return or exchange the goods due to size or color issues, we will bear the shipping cost of the return or exchange.

4. Price and Promotion

Our website will launch promotional activities from time to time, including discounts, full-reduction offers, and free gifts, etc. The specific rules of the promotion will be detailed on the event page. We guarantee that during the promotion period, you will be able to enjoy favorable prices and high-quality services. If you find that the price is incorrect or the promotional activity has not been applied correctly after placing an order, please contact customer service in time and we will handle it for you as soon as possible.

5. Payment Method

We support a variety of secure payment methods, including credit cards, debit cards, Alipay, wechat Pay, etc. All payment information will be processed through encryption technology to ensure the security of your payment. If you encounter any problems during the payment process, please contact our customer service team in a timely manner. We will provide you with necessary support.

6. Customer Service

Our customer service team is always at your service to answer any questions you encounter during your shopping process. You can contact us through online customer service, email or phone. Our customer service working hours are from 9:00 to 21:00 from Monday to Sunday. We promise to reply to your inquiry in the shortest possible time.

We are committed to providing you with a high-quality shopping experience. If you have any questions or suggestions about our shopping policies, please feel free to contact us at any time. Thank you for your support and trust!